Our client had identified the need to increase productivity and to motivate employees at the level of Jr. Executives and Off-roll Employees. We did a thorough needs analysis to get to the root of the problem, and designed a two day workshop to address the issues.
We found that our client's middle management had trouble collaborating with other departments, and often got into tussles while dealing with internal clients. After much probing we narrowed down the cause to inter-departmental communication problems, and designed a workshop to deal with the issue.
It was of strategic importance for our client to train employees (Managers to AVP) to actively participate in the structured development of their team members. It was believed that this 'structured development effort' would not only help the organization perform better, but would also build a strong second line of support.